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R -Tech Welding Customer Promise

<strong>FREE</strong> Next Day Delivery

FREE Next Day Delivery

<strong>5 Year</strong> Warranty

5 Year Warranty

After-Sales <strong>Support</strong>

After-Sales Support

Quick <strong>Repair Service</strong>

Quick Repair Service

Family run <strong>UK</strong>Business

Family run UKBusiness

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Popular welding FAQs

  • R-Tech 5 Year Collect & Return Warranty

    R-Tech offer a 5 year collect and return warranty on the R-Tech Mig Welders, Tig Welders , Plasma Cutter & MMA Stick Welders 

    Our warranty is a no-quibble collect and return service, it means that in the unlikely event of failure we will arrange collection at our expense, fix the fault (normally turned around within 48 hours) and ship it back to you at our expense. 

    No other UK welding supplier offers this high level of service. Ask yourself if your current supplier would give you this kind of support. 

    As we are engineer's ourselves, we understand the hassle and cost of machine downtime so we always provide a very quick turn-around of all repairs thus reducing your downtime. Some manufacturer's can take up to a month to complete warranty repairs which we feel is ridiculous.

  • Owners Manuals

    If you have lost your owners manual or just want to read one before purchasing, you can download direct from our owners manual downloads here

    Once downloaded you can view on your PC and print hard copy if required.

    You will require Adobe Acrobat Reader to view manuals, If you don't have this you can download it free here Adobe Reader

     

  • How long will it take to get my machine delivered?

    All orders for R-Tech welding equipment received by 3PM will normally be despatched the same day for next day delivery to the UK mainland, UK Isles may take 48hrs. 

    Simply order on-line or by phone on 01452 733933 

    If you require any advice on which welding machine will best suit your requirements, please give us a call and one of our sales/technical team will answer your questions.

  • Why should I buy a R-Tech machine ?

    R-Tech customers will experience high quality Welding Equipment with easy useable features, at exceptional value with un-rivalled direct customer support. 

    All our machines are robustly built in metal casements, using the latest ultra reliable inverter power components sourced from American and German companies. 

    We build our machines in a modular basis which ensures any future repair bills are kept to a minimum, unlike some manufacturers who build the internals of thier machines on just one or two P.C.B's we ensure ours are designed to have internal components easily replaced ensuring cost effective repairs.

  • How does R-Tech achieve such good value for money?

    R-Tech markets direct to provide a streamlined customer price. Utilising the internet and telephone sales we negate the need for costly 'on the road salesmen'. 

    This enables R-Tech to keep the end user price very competitive and free from middleman commision.

  • What is included with your welding equipment packages?


    We supply our Tig Welder packages with 

    4M Torch, Earth lead, MMA lead, Mains Cable, Gas hose & Gas regulator, Owners Manual
    We even supply a selection of Torch spares (Ceramics, Collet & body and 1.6 & 2.4mm Steel & Alloy Tungsten's).
    All you need is a mains supply, filler rods, suitable welding mask, gloves and a bottle of pure argon and you're welding. 



    We supply our Mig Welder packages with 

    3 or 4 metre Torch, Earth lead, Mains Cable, Gas hose & Gas regulator, Owners Manual, All you need is a mains supply, suitable mig wire, welding mask, gloves and a bottle of shielding gas and you're welding. 



    We supply our Plasma Cutter packages with 

    4.5M or 6M Plasma Cutting Cutting Torch, Earth lead, Mains Cable, Air pressure regulator with watertrap and PCL fitting, Owners manual. All you need is mains supply, suitable goggles, gloves and a supply of compressed air and you're plasma cutting. 



    We supply our MMA Stick Welder packages with 

    MMA Lead, Earth Lead, Mains Cable, Owners Manual. All you need is mains supply, suitable welding mask, gloves and electrodes and you're welding.

  • How are R-Tech welding machines built?

    As with all major manufacturers of welding equipment, the R-Tech range uses components originating from several countries. 

    The main part of our inverter range utilise 'Eupec (Infineon)' IGBT & power modules produced by American and German companies providing very high duty cycles with great reliability. With other components sourced from the Europe (internals) and the Far East (chassis and case components) from tried and tested high quality sources. 

    All final quality testing is carried out at our premises in Gloucester, UK.